C-C4H51-2405 STANDARD ANSWERS | C-C4H51-2405 QUESTIONS EXAM

C-C4H51-2405 Standard Answers | C-C4H51-2405 Questions Exam

C-C4H51-2405 Standard Answers | C-C4H51-2405 Questions Exam

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 2
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 4
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 5
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 6
  • Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 7
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 8
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

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C-C4H51-2405 Questions Exam & Exam Dumps C-C4H51-2405 Zip

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

  • A. Working calendar
  • B. Service contract
  • C. Maintenance plan
  • D. Operating hours

Answer: A,D


NEW QUESTION # 41
Which objects can be assigned in the covered objects facet of a contract? Note: There are 2 correct answers to this question.

  • A. Account
  • B. Installed base
  • C. Categories
  • D. Products

Answer: B,D


NEW QUESTION # 42
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

  • A. Implement the provided Hot Fix number.
  • B. Report a ticket.
  • C. Send an email to SAP Cloud Support.
  • D. Create an incident.

Answer: D


NEW QUESTION # 43
Which model can be used for ABAP cloud-native development?

  • A. ABAP RESTful Application Programming Model
  • B. The SAP S/4HANA Cloud Extensibility Model
  • C. The ABAP Cloud Development Model

Answer: A


NEW QUESTION # 44
Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.

  • A. Delegation rules
  • B. Determination of involved parties
  • C. Party roles
  • D. SLA Determination

Answer: B,C


NEW QUESTION # 45
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